Professional Communication Training

In this week's professional communication training vodcast, Dan O'Connor gives you a danger phrase and power phrase from his latest book, Say This--NOT THAT!!

For more, visit http://www.powerdiversity.com

In today's professional communication training podcast, expert communication trainer Dan O'Connor teaches you body language techniques designed for communication between the sexes at work. Would you like to open up the lines of communication with the opposite sex? Don't forget about body language.

For more, go to http://www.powerdiversity.com

In today's professional communication skills training podcast, Dan teaches you a simple "dealing with difficult people" tactic you can use when people start to cross boundaries. If you deal with Exploders, Steam Rollers, Bullies, or other types of aggressive people, this assertive communication skill can help you instantly communicate with more power, skill, and finesse.

For more professional communication skills training, go to http://www.powerdiversity.com.

You know that person in your office who asks inappropriate questions such as, "Hey--I saw you were in a meeting with Jack this morning...what was that about?" or "You and Dave have been dating for over 5 years now--when are you going to get married already?"

That person is called THE CHALLENGER. In today's podcast, Dan teaches you a simple step-by-step process to handle this type of difficult person.

For more free communication tactics and strategies, visit Dan at http://www.powerdiversity.com

In today's professional communication training podcast, Dan teaches you how to effortlessly overcome most objections using a simple communication strategy called, "The Blacklight Question."

Do you have trouble responding to the objections people voice when you present your proposals or ideas? Instantly increase your effectiveness with this one simple tactic.

For more free professional communication training, go to http://www.powerdiversity.com

Today's podcast is the first in the Dealing with Difficult People series.  These podcasts are intended to help you respond--rather than react--to difficult people and behavior.

Today's lesson is about the use of Spotlight Questions--questions designed to be effective responses to Snipers and other passive-aggressive communicators.

In less than seven minutes you can improve your professional communication and "dealing with difficult people" skills.  Do you have seven minutes to devote to your professional growth?

For more, stop by http://www.powerdiversity.com

In less than 5 minutes, you can learn how to triple the odds of getting a yes when presenting your proposals or products. It doesn't even take any special phrases or verbal skills--it all has to do with proper positioning of your message. For more communication tips and strategies, visit http://www.powerdiversity.com.

What if you could increase your communication effectiveness in just minutes a day? With our Danger and Power Phrases now you can! Learn what phrases are sabotaging your success, and what phrases add power and punch to your message--all in just minutes a day.

Are you unwittingly sabotaging your communication success? It only takes one word to ruin your entire message, which is why Dan gives you Danger phrases to avoid and Power phrases to use when working in a professional environment. Communication training can be fun, effective, and free. You can be a better communicator in about 2 minutes!

For more communication training, visit http://www.powerdiversity.com

How would you like to increase your communication power in less than 3 minutes? Check out our professional communication tactics podcast where you'll learn power phrases, danger phrases, and communication tactics to help you dramatically transform your communication image and get instant results. Today's Danger Phrase is, "Why didn't you tell me?"

Find out why this is a danger phrase, and what you should be saying instead, in today's lesson.

For more free communication resources, go to http://www.powerdiversity.com.

If your job involves dealing with customers, empathy statements are crucial to your communication success. If you’re more of a logical–or left-brain–thinker, however, this can be a challenge. In today’s professional communication training, Dan teaches you danger and power phrases that make it effortless for you to speak to right-brainers during emotionally charged situations.

For more, go to http://www.powerdiversity.com

Do you think you don't have the time to establish the PEC with every customer every time? Do you ever say things such as, "Oh, just a minute--my computer is stuck/our systems are running slow," or anything to that effect? First of all, don't ever say things like that again. Secondly, start using those moments as opportunities to establish the PEC.

In today's lesson, Dan gives you danger phrases and a power phrase to help you polish your professional communication skills, and increase your professional value starting today.

For more, go to www.powerdiversity.com

In this professional communication training series, communication expert Dan O’Connor teaches you how to polish your verbal patterns, get more out of every communication interaction, and sound like a CEO.

If you’ve engaged in any communication training, you have most likely already been taught that the word but is a danger word. But is it?

But is a perfectly acceptable word, and it’s one of the most commonly used words in our language for a reason. It sometimes negates what comes before it, but you should not be afraid of using it in the proper context.

That said, there are times where the word but is not appropriate, and should be purged and replaced with another word or phrase. Therefore, take out your Danger Phrase list and Power Phrase list, and write but on the danger side. Again–this is not to say it’s a Delete Phrase–just a Danger Phrase.

There are some phrases that should be deleted entirely from our verbal patterns: I love you but…is one of them. NEVER put a but after I love you, or anything else your truly want to emphasize.

When you are “watching your words” and trying to avoid using the word but in a phrase such as, “I value this job, but I can’t do that for you,” or “I want to help, but I simply can’t,” try using Power Phrases and begin your sentences with while or although–or you can even use a that being said phrase.

For example, if a polished, savvy SEO were expressing the above ideas, you’d no doubt hear something such as: “While I value this job, I can’t do that for you,” or “Although I want to help, I simply can’t” or “I want you to know I value this job. That said, I simply cannot do that for you.”

When your verbal patterns change, people’s perception of you change with them. Would you like to be seen as more polished, confident, and powerful? Start to speak the way polished, confident, powerful people speak.

For more communication training resources, check out our podcasts, videos, free book, library, and other tools. Do you need on-site communication training, but think you can’t afford it? Click here to contact us, and see how you can get the training your company needs while staying within your budget. Are you looking for a motivational keynote speaker specializing in dealing with difficult people for your year-end event? Contact us today for special year-end pricing.

This professional effective communication skills training article is brought to you by expert communication trainer and Energy Vampire Slayer Dan O’Connor.

In today's professional communication training, Dan teaches you how to implement one of the most important and powerful business principles:  You are not here (at work) to teach other people lessons; you are here to learn lessons from other people. How can you implement that? Using simple Power Phrases often, and with everyone. And if you want to be a SuperHero father or mother, and SuperHero partner--practice this principle at home, as well.

Today Dan helps you practice three Power Phrases that will help you implement the principle:  You are not here to teach other people lessons; you are here to learn lessons from other people.

For more, go to http://www.powerdiversity.com.

We often hear people say (and we too sometimes make the mistake of saying), "I'm sorry if..." or "I'm sorry but..."

The worst part is, people are usually apologizing for their gifts! You'll hear things such as, "I'm sorry for being so detail oriented." or "Well, I'm sorry for caring so much."

In today's professional communication training podcast, Dan helps you purge these kinds of phrases and replace them with powerful ones with the use of a Danger Phrase and Power Phrase list.

For more, go to http://www.powerdiversity.com

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